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| Q - Why should I register and what are the advanced personalized features of the site? |
When registered, advanced personalized features of the site are enabled for your use which include:
replying to listings, bookmarking listings for future reference,
access to public-viewable details about the person that placed an existing listing,
adding subcategories to your notify list which enables you to receive e-mails whenever a listing is placed in the subcategory you placed in your notify list,
editing your existing listings,
adding photos or attachments to your existing listings, etc.
Registration is and always will be free. |
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| Q - I placed some listings and now I want to edit them and/or add pictures. How do I do that? |
Click on "My Listings" on the site menu for a list of all your listings and click on the  icon in any one of the listings to edit that listing.
To delete any one of your listings, click on the  icon to delete that listing. |
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| Q - I uploaded some pictures to my listing but they all don't appear. Why? |
We impose a limit of "512000" bytes on a picture uploaded to a listing.
This limit is imposed to improve the page loading speed of listings and to prevent an space overload on our server.
For simple editing/resizing of graphics/pictures, we use a freeware program called "IrfanView32" which may be downloaded
here.
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| Q - I want to change my e-mail address. How can I do that? |
| Click on "Manage My Account" on the site menu where you will find options to manage your account such as changing your e-mail address, changing your password,
deleting your account or changing public viewable information. |
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| Q - I registered but my username and password don't work! Why? |
| Once you register, a confirmation e-mail is sent to the e-mail address you provided.
The e-mail contains a web page link that must be visited to finalize the registration process.
This process confirms that you registered and not someone masquerading as you. |
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| Q - Why must I be a registered user to reply to listings? |
This is to minimize the likelihood of a visitor spamming or harassing the person that placed the listing.
Since the registration process confirms the existence of the new user's e-mail address,
that new user is less likely to abuse the site for purposes of spamming or harassment. |
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| Q - I had bookmarked some listings and now they are gone. What happened to them? |
| As listings expire, listings are flushed from the system. If you bookmarked a listing and that listing later expired, the listing will no longer appear. |
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| Q - My listing is about to expire. How do I renew it? |
| Within 7 days of your listing's expiration,
you will receive an e-mail that contains a web page link that must be visited to renew your listing by
30 days. Your listing can be renewed up to a total of 180 additional days beyond your original listing term. |
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| Q - What exactly is a Notify List? |
| A Notify List is a list of subcategories that you have selected to be notified about. When a listing is placed in any one of the subcategories in your Notify List, you will receive an e-mail from
Surplus Trading Post informing you that a listing has been placed in that category. |
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Q - Will my e-mail address be available to a casual user of this site?
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I put my e-mail address in my listing but it shows up as a bunch of x's, why? |
| All e-mail addresses are purposely stripped from listings and replaced with x's as an attempt to prevent spam and/or harassment.
All responses to listings are initiated by a form that is only accessible by registered users.
Once you receive the e-mail from the responder through our site, it is up to you to respond back using your own e-mail program. |
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| Q - Does Surplus Trading Post have a privacy policy? |
Absolutely!
Links to our privacy policy, terms of use and disclaimer are located at the bottom of virtually every page on our site. |
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